Refund policy

Refund Policy

Custom Magnets

All custom magnets are non-refundable, as they are uniquely created for each customer. However, if you are not completely satisfied with your order due to quality or workmanship issues, please contact us within 7 days of delivery. We’re happy to work with you to resolve any concerns.

Alphabet Magnets

Our alphabet magnets are generally non-refundable. If you are not satisfied with your purchase, please reach out to us within 7 days of delivery. We want to ensure you’re happy with your product and will assess any concerns on a case-by-case basis.

If you have any issues or concerns, don’t hesitate to contact us through our store contact page or email.

Damages and Issues

Please inspect your order as soon as it arrives. If your item is damaged, defective, or incorrect, contact us right away so we can assess the issue and make it right.